TERMS OF USE

join.ecomdegree.com · Version 1.0 · Effective October 1, 2026

NOTICE: THIS AGREEMENT IS SUBJECT TO ARBITRATION UNDER SECTION 14. THE PARTIES WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT OF ARBITRATION WITHIN THIRTY (30) DAYS UNDER SECTION 14.8.

1. WHO WE ARE AND WHAT THESE TERMS COVER

This website, join.ecomdegree.com (the “Site”), is operated by Ecom Degree LLC, a Florida limited liability company doing business as Ecom Degree University (“we”, “us”, “our”). These Terms of Use govern your access to and use of the Site.

By accessing or using the Site you accept these Terms of Use, our Privacy Policy, our Cookie Policy, and our Earnings, Results and Testimonial Disclaimer, each of which is incorporated here by reference. If you do not accept them, do not use the Site.

These Terms of Use govern the Site only. If you purchase a program from us, that purchase is governed by our separate Terms of Service, Refund and Cancellation Policy, End User License Agreement and enrollment agreement. Where those documents and these Terms of Use conflict on a matter relating to a purchase, those documents control.

2. ELIGIBILITY

The Site is intended for adults. You may use the Site only if you are at least eighteen (18) years of age and able to form a binding contract. We do not knowingly collect information from, or direct the Site to, anyone under eighteen.

3. PERMITTED USE OF THE SITE

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and view the Site for your own non-commercial information. All other rights are reserved.

You may not:

A. copy, reproduce, republish, distribute, sell, license, or create derivative works from any part of the Site or its content;
B. scrape, crawl, harvest, index or otherwise extract data from the Site by automated means, except by a search engine operating under our robots file;
C. frame, mirror or deep-link the Site in a way that misrepresents its source or your relationship with us;
D. use the Site to advertise, solicit or market to our visitors or students;
E. interfere with, probe, scan, overload or attempt to gain unauthorized access to the Site or any system connected to it;
F. remove or obscure any copyright, trademark or attribution notice;
G. use the Site or its content to train a machine learning model or to build a competing product or service;
H. use the Site for any unlawful purpose or in breach of these Terms of Use.

4. OUR INTELLECTUAL PROPERTY

All content on the Site, including text, graphics, photographs, video, audio, layout, design, software and compilations, is owned by Ecom Degree LLC or its licensors and is protected by United States and international copyright, trademark and other intellectual property law. “Ecom Degree University”, “Ecom Degree” and our logos are our trademarks. Nothing on the Site grants any license to use them.

Our Copyright and DMCA Policy sets out how to notify us of claimed infringement and how we handle those notices.

5. THIRD-PARTY NAMES, MARKS AND PLATFORMS

ECOM DEGREE LLC IS NOT AFFILIATED WITH, ENDORSED BY, SPONSORED BY, APPROVED BY, OR IN ANY PARTNERSHIP OR JOINT VENTURE WITH WALMART INC., AMAZON.COM, INC., SHOPIFY INC., EBAY INC., TRUSTPILOT, OR ANY OTHER THIRD PARTY NAMED OR REFERENCED ON THE SITE.

Third-party names, marks and logos appear on the Site for identification and educational reference only, and belong to their respective owners. Their appearance does not imply any relationship, endorsement or approval, and we make no representation about any third party's policies, decisions, approval processes, fees or continued availability.

Any reference to a public figure, brand, publication or media outlet is for identification only and does not imply endorsement by that person or organization.

6. NO ADVICE AND NO GUARANTEE OF RESULTS

The Site is educational and informational. Nothing on it is legal, tax, accounting, financial, investment or professional advice, and nothing on it should be relied on as a recommendation to enter into any transaction. You should obtain your own professional advice before acting.

WE DO NOT GUARANTEE THAT YOU WILL EARN ANY MONEY, ACHIEVE ANY RESULT, OR RECOVER ANY AMOUNT YOU SPEND. OUR EARNINGS, RESULTS AND TESTIMONIAL DISCLAIMER FORMS PART OF THESE TERMS OF USE AND APPLIES TO EVERY CLAIM, FIGURE, TESTIMONIAL AND STATISTIC APPEARING ANYWHERE ON THE SITE.

7. REGISTRATION, APPLICATIONS AND FREE MATERIALS

Parts of the Site allow you to register for a workshop, request information, submit an application, or claim a free resource. When you do so:

A. you must provide accurate and complete information and keep it current;
B. you consent to receive communications relating to that registration or request, as described in our Privacy Policy;
C. registering or applying does not create any obligation on either of us, and we may decline any application for any lawful reason;
D. any free material is provided as-is and for information only, and may be withdrawn or changed at any time.

Our Workshop Registration Terms and our SMS and Text Messaging Terms apply in addition to these Terms of Use where relevant.

8. AVAILABILITY AND CHANGES

We may change, suspend, restrict or discontinue any part of the Site at any time without notice. We do not warrant that the Site will be available, uninterrupted, timely, secure or error free, or that defects will be corrected.

We may update these Terms of Use. The version in effect when you use the Site governs that use, and the version and effective date appear at the foot of every page. Where a change materially affects your rights we will post notice on the Site before it takes effect.

9. YOUR RIGHT TO REVIEW, COMPLAIN AND REPORT

NOTHING IN THESE TERMS OR IN ANY OTHER DOCUMENT OR COMMUNICATION FROM US RESTRICTS YOUR RIGHT TO PUBLISH AN HONEST REVIEW, ASSESSMENT OR OPINION OF US, OUR PROGRAMS, OUR STAFF OR YOUR EXPERIENCE, IN ANY FORUM AND AT ANY TIME.

WE DO NOT REQUIRE, REQUEST OR ACCEPT ANY NON-DISPARAGEMENT UNDERTAKING. WE WILL NOT PENALIZE, SUE, CHARGE, THREATEN, CLOSE THE ACCOUNT OF, OR WITHHOLD ANY REFUND OR BENEFIT FROM ANY PERSON BECAUSE THEY PUBLISHED A REVIEW, MADE A COMPLAINT, CONTACTED A REGULATOR OR A STATE ATTORNEY GENERAL, DISPUTED A CHARGE, OR CONSULTED A LAWYER. ANY PROVISION PURPORTING TO DO SO IS VOID. THIS SECTION IS INTENDED TO COMPLY WITH THE CONSUMER REVIEW FAIRNESS ACT, 15 U.S.C. SECTION 45B, AND WITH COMPARABLE STATE LAW.

10. ELECTRONIC COMMUNICATIONS AND RECORDS

When you use the Site or send us information you communicate with us electronically, and you consent to receive communications from us electronically. Under the federal Electronic Signatures in Global and National Commerce Act and comparable state law, you agree that electronic records and electronic acceptance satisfy any legal requirement that a communication be in writing or signed.

You may request a paper copy of any record at no charge, and may withdraw this consent, by writing to support@ecomdegreeuniversity.com. Withdrawal does not affect the validity of records provided beforehand.

11. DISCLAIMER OF WARRANTIES

THE SITE AND ALL CONTENT ON IT ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY OR RELIABILITY OF ANY CONTENT ON THE SITE.

Nothing in this section excludes liability that cannot be excluded by law, including liability for fraud or fraudulent misrepresentation.

12. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE TO THE OTHER FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITY OR LOST DATA, ARISING OUT OF OR RELATING TO THE SITE, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE IS LIMITED TO ONE HUNDRED DOLLARS ($100.00), OR, WHERE YOU HAVE PURCHASED A PROGRAM FROM US, TO THE AMOUNT YOU PAID US FOR THAT PROGRAM.

These limits do not apply to liability for fraud, for fraudulent or intentional misrepresentation, for gross negligence or willful misconduct, for death or personal injury caused by negligence, or to any other liability that cannot be limited under applicable law. Some states do not allow certain exclusions, and in those states these limits apply only to the extent permitted.

13. INDEMNITY

You agree to indemnify us against third-party claims arising from your breach of these Terms of Use, your misuse of the Site, or your infringement of another person's rights. This does not apply to claims arising from our own conduct.

14. DISPUTE RESOLUTION AND ARBITRATION

Please read this section carefully. It affects how disputes between us are resolved.

14.1 Talk to us first

Before starting arbitration, send a written description of your dispute and the resolution you want to support@ecomdegreeuniversity.com with the subject line “notice of dispute”. We will do the same for any claim we have against you. Each of us has thirty (30) days to try to resolve it informally.

14.2 Arbitration

If we cannot resolve a dispute informally, it will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. Arbitration may take place remotely or in the county where you live, at your choice. The arbitrator may award the same individual relief a court could.

14.3 Class action waiver

CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. IF THIS WAIVER IS HELD UNENFORCEABLE AS TO A PARTICULAR CLAIM, THAT CLAIM PROCEEDS IN COURT AND THE REST OF THIS SECTION CONTINUES TO APPLY.

14.4 Who decides questions about this section

Questions about the interpretation, scope, applicability, enforceability or formation of this section, including whether a dispute is arbitrable, are for the arbitrator, except that a court decides whether the class action waiver is enforceable and any claim for public injunctive relief.

14.5 Costs

The administrator's Consumer Arbitration Rules govern fees. Where those Rules require you to pay a filing fee, we will pay the portion that exceeds the fee you would pay to file the same claim in the court that would otherwise hear it, and we will pay the arbitrator's fees and the administrator's remaining fees.

14.6 Small claims

Either of us may bring an individual claim in small claims court instead of arbitration, if it qualifies.

14.7 Coordinated filings

If twenty-five or more similar claims are filed by or with the coordination of the same counsel, the parties will ask the administrator to process them in staged batches. Limitation periods are tolled for claims awaiting their batch.

14.8 Your right to opt out

YOU MAY OPT OUT OF ARBITRATION AND THE CLASS ACTION WAIVER. SEND AN EMAIL TO SUPPORT@ECOMDEGREEUNIVERSITY.COM WITH THE SUBJECT LINE “ARBITRATION OPT-OUT” WITHIN THIRTY (30) DAYS OF FIRST USING THE SITE OR OF PURCHASING, WHICHEVER IS LATER, STATING YOUR NAME AND THAT YOU ARE OPTING OUT. THAT IS ALL THAT IS REQUIRED.

Opting out is free, does not affect any other right you have, and we will not treat you differently for doing it. If you opt out, disputes between us are resolved in court.

14.9 What this section does not cover

This section does not apply to, and does not waive, a claim for public injunctive relief; a claim a state law provides may not be arbitrated, including a consumer contract within Montana Code Annotated section 27-5-114(2); a claim brought by a government agency or attorney general on the public's behalf; or your right to report conduct to, or file a complaint with, any regulator, law enforcement agency or attorney general.

14.10 Severance

If any part of this section is held unenforceable, that part is severed and the remainder continues to apply.

15. GOVERNING LAW AND VENUE

These Terms of Use are governed by the laws of the State of Florida, without regard to conflict of laws principles. Where a dispute proceeds in court rather than arbitration, the state and federal courts located in St. Johns County, Florida have jurisdiction and each party consents to that venue. This does not deprive you of the protection of mandatory consumer laws of the state where you live.

16. STATE-SPECIFIC PROVISIONS

Where a provision of these Terms of Use conflicts with a mandatory law of the state in which you reside, that law governs and the conflicting provision does not apply to you, without affecting the rest of these Terms of Use.

16.1 General savings provision

No provision operates to waive, limit or disclaim any right, remedy, warranty or protection that cannot lawfully be waived, limited or disclaimed under the law applicable to you. Every limitation, exclusion, disclaimer and waiver applies only to the maximum extent permitted, and where not permitted is read down or severed.

16.2 New Jersey

For residents of New Jersey: no provision limits or disclaims liability for negligence, for an intentional or reckless act, for a violation of the New Jersey Consumer Fraud Act, or for any other liability that may not be limited under New Jersey law; no provision requires you to indemnify us where New Jersey law does not permit it; and no provision shortens any limitations period or waives any right, remedy or claim available to you. The parties intend these Terms of Use to comply with the Truth-in-Consumer Contract, Warranty and Notice Act.

16.3 California

For residents of California: nothing waives any right under the Consumers Legal Remedies Act, and a purported waiver of those rights is void under Civil Code section 1751; nothing waives the protection of Civil Code section 1542; and the arbitration provision does not apply to a claim for public injunctive relief. California residents may report a complaint to the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs, 1625 North Market Boulevard, Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.

16.4 Montana

For residents of Montana: under Montana Code Annotated section 27-5-114(2), an agreement to arbitrate is not enforceable against an individual in a contract for goods or services where the total consideration is five thousand dollars ($5,000) or less. Where that applies, Section 14 does not require arbitration.

16.5 South Carolina

For residents of South Carolina: notice that this agreement is subject to arbitration appears in capital letters on the first page, as contemplated by South Carolina Code section 15-48-10.

16.6 Other states

Nothing in these Terms of Use waives, limits or restricts any right or remedy under your state's consumer protection or deceptive trade practices statute, including the Massachusetts Consumer Protection Act, the Texas Deceptive Trade Practices and Consumer Protection Act, New York General Business Law sections 349 and 350, the Georgia Fair Business Practices Act, and their equivalents.

17. GENERAL

If a provision is held unenforceable, the remainder continues in force and that provision is modified to the minimum extent necessary. Our failure to enforce a provision is not a waiver. You may not assign these Terms of Use; we may assign them in connection with a merger, acquisition or sale of assets. Headings are for convenience only. Sections that by their nature should survive do so, including Sections 4, 9, 11, 12, 13, 14, 15 and 16. Neither party is liable for failure to perform caused by events beyond its reasonable control.

18. CONTACT

Ecom Degree LLC d/b/a Ecom Degree University

155 Bartram Market Drive, Suite 135-503, St. Johns, Florida 32259

Email: support@ecomdegreeuniversity.com